Airports are expected to provide 24/7 service, and generally operate around the clock. There are usually several companies working within an airport to handle incoming and outgoing aircraft, passengers, cargo, and a wide range of other essential services. Due to the highly cyclical and volatile nature of demand, many roles within these companies are filled on an as-needed basis or on short-term contracts. This further complicates the scheduling process, as organisations juggle scheduling employees on a variety of contract hours. However, it is the perfect setting for self-rostering! Not only does self-rostering facilitate shorter lead times that allow for better alignment with fluctuating demand, it also relieves some of the pressure on planning staff as employees share the responsibility for assigning shifts. Self-rostering can also be conducive to these companies' response to and handling of the COVID-19 crisis, as it facilitates their ability to flexibly deploy staff in a more timely manner.